Privacy Policy for PLASER
Last Updated: August 2026
At PLASER (“we”, “us”, or “our”), operated by Shaun Palmer, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you visit plaser.co.uk, book our laser clay shooting events, or communicate with us.
1. Who We Are (Data Controller)
PLASER is the data controller responsible for your personal data.
- Business Name: PLASER (Palmer Laser Action & Shooting Event Range)
- Owner: Shaun Palmer
- Website: plaser.co.uk
- Email Contact: info@plaser.co.uk
2. Information We Collect
We may collect, store, and process the following types of personal information:
- Identity & Contact Data: Your full name, email address, phone number, and venue address/postcode provided when making an enquiry or booking.
- Booking & Financial Data: Details about event packages purchased, booking dates, and payment confirmations processed securely through our payment processors (e.g. Stripe / GoDaddy Payments). Note: We do not store full credit card details on our servers.
- Technical & Usage Data: Information about how you use our website, including your IP address, browser type, and cookies collected automatically during your visit.
3. How We Collect Your Personal Information
We collect data from you when you:
- Complete an online enquiry or booking form on our website.
- Contact us directly via email (info@plaser.co.uk), phone, or social media.
- Pay a deposit or balance for event hire.
- Interact with our website through browser cookies.
4. How We Use Your Information (Legal Basis)
Under UK Data Protection Law (UK GDPR), we only process your personal data when we have a legal basis to do so:
Purpose / ActivityType of DataLegal Basis for ProcessingTo process event bookings, manage payment deposits, and deliver shooting services on-siteContact & Financial DataPerformance of a ContractTo respond to customer enquiries, calls, or email messagesContact DataLegitimate InterestsTo send booking confirmations, updates, and invoicing detailsContact & Financial DataPerformance of a ContractTo comply with legal, tax, and insurance accounting requirementsFinancial DataLegal Obligation
5. Data Sharing & Third Parties
We respect your privacy and will never sell, rent, or trade your personal data to third parties for marketing purposes.
We may share limited personal data only with trusted third-party service providers essential to operating our business:
- Website Hosting & Email Providers: GoDaddy, Microsoft 365 / Outlook.
- Payment Processors: Stripe or GoDaddy Payments for secure payment handling.
- Legal & Regulatory Authorities: If required by law, court order, or for legal/insurance compliance.
6. Data Security & Storage Retention
- Security: We maintain technical and organisational measures to ensure your personal data is kept secure against unauthorised access, alteration, or loss.
- Retention: We retain personal booking and financial records for up to 6 years following an event to comply with UK tax (HMRC) and accounting regulations. Enquiries that do not lead to a booking are deleted after 12 months.
7. Cookies
Our website uses essential and operational cookies to ensure proper website function, remember your booking choices, and analyze traffic patterns. You can set your browser to refuse all or some browser cookies through your browser settings.
8. Your Legal Rights (UK GDPR)
Under UK data protection laws, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we update or correct inaccurate data.
- Erasure: Request that we delete your personal data where there is no legal requirement for us to keep it.
- Restriction or Objection: Object to or restrict how we process your personal data.
To exercise any of these rights, please contact us at info@plaser.co.uk.
If you believe we have handled your personal data improperly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any updates will be published directly on this page.